Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream onapple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream onapple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
User profile for user: idkman1
idkman1 Author
User level: Level1 68 points
i've never had this type of problem with securus. its usually the basic "technical issues" but this morning i went to text my LO but it says i have no network in order to connect, which i find weird because my network is the best it has been in months. ive tried deleting the app and reinstalling it, ive tried switching between wifi and data, i tried on my other phone and its the same problem. i even tried going through the online version but its telling me that the login page wasnt found. i tried getting ahold of support several times but the call keeps going to "call busy" i dont know if anyone else is having this problem with securus recently or if they have dealt with this before but is there anything else i could do to get it back working again? ive tried emailing support but that usually takes days, maybe even weeks to get a response.
iPhone 13 Pro Max, iOS 17
Posted on May 21, 2024 6:08 AM
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User profile for user: wtf5498
wtf5498
User level: Level1 32 points
Posted on May 21, 2024 6:36 AM
Has anyone figured out what’s going on ? I’m having the same issue when i go to the securus app it just says the pop up and closes out the app
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User profile for user: wtf5498
wtf5498
User level: Level1 32 points
May 21, 2024 6:36 AM in response to idkman1
Has anyone figured out what’s going on ? I’m having the same issue when i go to the securus app it just says the pop up and closes out the app
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User profile for user: Shay0718
Shay0718
User level: Level1 38 points
May 21, 2024 7:47 AM in response to idkman1
The app is down I’ve talked to customer service
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User profile for user: idkman1
idkman1 Author
User level: Level1 68 points
May 21, 2024 7:53 AM in response to Shay0718
did they say how long it might be down for? everytime i tried calling it said the line was busy
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User profile for user: tamera105
tamera105
User level: Level1 14 points
May 21, 2024 10:04 AM in response to idkman1
This is absolutely awful. I’m having the same issue. And it’s absolutely heartbreaking because I know we all depend on these emails to keep in contact, and even get important messages across to them immediately.
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User profile for user: Jasminebae
Jasminebae
User level: Level1 38 points
May 21, 2024 12:58 PM in response to idkman1
Me too 😂😂 I thought it was either a sign from God to leave him alone or they somehow blocked my device because of my wild messages. When is this gonna be fixed I got some words for him fr
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User profile for user: Katlinmw
Katlinmw
User level: Level1 30 points
May 21, 2024 8:45 AM in response to idkman1
I am having the same issue. Worked fine last night and this morning tried opening it and it gives me the no network error and closes out. I've been having the worst luck with Securus lately. Super frustrating. I hope this issue gets resolved quickly.
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User profile for user: A2_C2
A2_C2
User level: Level1 32 points
May 21, 2024 11:20 AM in response to idkman1
This is completely insane’ some of us only can talk within a time period!!! I know my man in there so confused right now!!! atp free the Securus app..
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User profile for user: Kirajames
Kirajames
User level: Level1 14 points
May 21, 2024 12:12 PM in response to idkman1
its 3 PM and my app is still down, does anyone know a work around yet? Or we all just lost contact with our loved ones?
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User profile for user: Shelb26
Shelb26
User level: Level1 8 points
May 21, 2024 12:35 PM in response to idkman1
Are the phone calls working?
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User profile for user: 813_j2
813_j2
User level: Level1 8 points
May 21, 2024 6:15 AM in response to idkman1
Im getting same message so prob sum on Securus side
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User profile for user: naesika
naesika
User level: Level1 38 points
May 28, 2024 7:00 AM in response to idkman1
I have been using the app just fine since Saturday the 25th. Got the network error message this morning and can’t get on. Anyone else?
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User profile for user: GiraffeHero12
GiraffeHero12
User level: Level1 26 points
May 21, 2024 11:40 AM in response to idkman1
Is everyone still experiencing an outage with Securus? I haven’t been able to get on the phone with anyone besides the AI and it’s very frustrating‼️
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User profile for user: idkman1
idkman1 Author
User level: Level1 68 points
May 21, 2024 6:41 AM in response to wtf5498
it’s something within the app, your guess would be as good as mine right about now. on facebook someone said that its down worldwide right now. hopefully it comes back on soon though
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User profile for user: pink772
pink772
User level: Level1 20 points
May 21, 2024 10:47 AM in response to idkman1
the app is still down and it’s been down since around 6am. this is very ridiculous
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User profile for user: jeremasherine7
jeremasherine7
User level: Level1 36 points
May 21, 2024 9:25 AM in response to idkman1
Still having the same issue as well, since around 5 this morning. Tried to contact customer care, now that the busy signal has stopped call is dropped every time I am waiting for C.S REP to pick up call. Clearly they know what is going on but just do not wish to answer questions. There's always something going on with this app... so disappointing day to day. I am able to get email alerts of incoming messages but of course, not able to see message or respond.
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"unable to access your data, please check your network" from securus
